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Backup & Recovery

Comprehensive data backup and recovery procedures to protect your business data

Automatic Backup System

WatchDealerInventory automatically backs up your data multiple times daily to ensure your business information is always protected and recoverable.

Backup Schedule

  • Real-time Sync: All changes are immediately synchronized
  • Hourly Backups: Complete system snapshots every hour
  • Daily Backups: Full database backups every 24 hours
  • Weekly Archives: Long-term storage backups weekly
  • Monthly Retention: Monthly backups retained for 12 months

Backup Features

  • Encrypted data storage in multiple geographic locations
  • Redundant backup systems for maximum reliability
  • Point-in-time recovery for any moment in the last 30 days
  • Automated integrity checks and validation

Manual Backup Options

In addition to automatic backups, you can create manual backups of your data at any time for additional peace of mind.

Export Your Data

  • Inventory Export: Download your complete inventory as CSV
  • Customer Data: Export customer information and transaction history
  • Financial Reports: Download sales and financial data
  • Settings Backup: Export your account settings and preferences

How to Create Manual Backups

  1. Navigate to your account settings
  2. Go to the "Data & Privacy" section
  3. Click "Export Data" or "Create Backup"
  4. Select the data types you want to include
  5. Choose your preferred format (CSV, JSON, or PDF)
  6. Click "Generate Export" and wait for completion
  7. Download the backup file to your local device

Backup Best Practices

  • Regular Exports: Create manual backups before major changes
  • Multiple Formats: Export in different formats for flexibility
  • Secure Storage: Store backups in secure, encrypted locations
  • Test Restores: Periodically test backup restoration
  • Version Control: Keep multiple backup versions

Data Recovery Procedures

Recovery Scenarios

  • Accidental Deletion: Restore accidentally deleted items or data
  • Data Corruption: Recover from corrupted or damaged data
  • System Failure: Restore from system or hardware failures
  • User Error: Revert changes made in error
  • Security Incident: Restore from clean backup points

Recovery Process

  1. Contact Support: Reach out to our support team immediately
  2. Specify Requirements: Detail what data needs to be recovered
  3. Choose Recovery Point: Select the backup point to restore from
  4. Verification: Confirm the recovery scope and timeline
  5. Execution: Our team performs the recovery process
  6. Validation: Verify that all data has been restored correctly

Recovery Time Objectives

Critical Data Recovery

  • • Recovery Time: 1-4 hours
  • • Data Loss: Maximum 1 hour
  • • Includes: Active inventory, recent transactions

Full System Recovery

  • • Recovery Time: 4-24 hours
  • • Data Loss: Maximum 24 hours
  • • Includes: Complete account restoration

Prevention and Monitoring

Data Protection Measures

  • Redundant Systems: Multiple servers prevent single points of failure
  • Real-time Monitoring: Continuous system health monitoring
  • Automated Alerts: Immediate notification of any issues
  • Regular Testing: Periodic backup and recovery testing
  • Security Measures: Protection against data breaches and attacks

Emergency Contacts

  • 24/7 Support: support@watchdealerinventory.com
  • Emergency Hotline: +44 123 456 789
  • Technical Support: Available 24/7 for critical issues
  • Recovery Requests: Processed within 1 hour during business hours

Need Immediate Assistance?

If you're experiencing data loss or need immediate recovery assistance, contact our support team right away. We're here to help restore your data quickly.

Contact Support