Creating Deals
Process customer transactions and manage the sales workflow efficiently with our comprehensive deal management system.
Deal Creation Process
Follow these steps to create and process deals efficiently
Select Items
Choose the watch(es) from your inventory to include in the deal
- Browse your inventory or search for specific items
- Select one or multiple watches for the deal
- Review item details and current pricing
- Confirm availability and condition
Customer Information
Add or select customer details for the transaction
- Create new customer profile or select existing
- Add contact information and preferences
- Set customer type (retail, trade, etc.)
- Add any special notes or requirements
Deal Terms
Set pricing, payment terms, and deal conditions
- Set final selling price for each item
- Apply discounts or special pricing
- Set payment terms (cash, finance, etc.)
- Add any conditions or warranties
Payment Processing
Process payment and complete the transaction
- Choose payment method (cash, card, bank transfer)
- Process payment securely
- Generate receipt and documentation
- Update inventory status automatically
Deal Types
Different types of deals require different approaches and processes
Retail Sale
Direct sale to end customer
Key Features
- • Full retail pricing
- • Standard warranty
- • Customer service
Process: Standard retail transaction with full customer support
Trade Sale
Sale to another dealer or trade partner
Key Features
- • Trade pricing
- • Bulk discounts
- • Faster processing
Process: Streamlined process for industry professionals
Consignment
Selling on behalf of another party
Key Features
- • Commission-based
- • Shared responsibility
- • Extended timeline
Process: Special handling for consignment arrangements
Payment Methods
Choose the right payment method for each transaction
Cash Payment
Traditional cash transactions
Pros
- No processing fees
- Immediate settlement
- Simple process
Cons
- No digital record
- Security concerns
- Limited tracking
Tips
- Always count cash carefully
- Issue proper receipts
- Keep detailed records
Card Payment
Credit and debit card processing
Pros
- Secure processing
- Digital records
- Customer convenience
Cons
- Processing fees
- Chargeback risk
- Equipment required
Tips
- Verify card authenticity
- Keep receipts
- Monitor for fraud
Bank Transfer
Direct bank-to-bank transfers
Pros
- Low fees
- Secure transfer
- Good for large amounts
Cons
- Processing delays
- Banking details required
- Less convenient
Tips
- Verify account details
- Wait for confirmation
- Keep transfer records
Deal Status Management
Track and manage deals through their lifecycle
Draft
DraftDeal being prepared
Available Actions
- • Edit details
- • Add items
- • Set pricing
Pending
PendingAwaiting customer confirmation
Available Actions
- • Send quote
- • Follow up
- • Modify terms
Confirmed
ConfirmedCustomer has agreed to terms
Available Actions
- • Process payment
- • Prepare items
- • Schedule delivery
Completed
CompletedTransaction successfully completed
Available Actions
- • Generate receipt
- • Update inventory
- • Follow up
Cancelled
CancelledDeal was cancelled
Available Actions
- • Restore inventory
- • Refund if needed
- • Archive deal
Deal Management Best Practices
Follow these guidelines for successful deal management
Before Creating a Deal
- Verify item availability and condition
- Confirm pricing and any applicable discounts
- Gather all necessary customer information
- Prepare any required documentation
During Deal Processing
- Keep detailed notes and communications
- Update deal status promptly
- Process payments securely
- Generate proper receipts and documentation
After Deal Completion
- Update inventory status immediately
- Archive deal documentation
- Follow up with customer satisfaction
- Update customer profile and preferences
Common Issues & Solutions
- Payment Issues: Always verify payment before releasing items
- Inventory Conflicts: Check availability before confirming deals
- Customer Disputes: Keep detailed records and documentation
- Pricing Errors: Double-check all calculations and discounts
What's Next?
Continue with these guides to manage your business effectively
Need Help with Deal Management?
Our support team can help you optimize your deal management process.